Terms of service
Torque Reserve LLC
269 Pine Hollow Road, Suite 375 Oyster Bay, NY 11771
support@torquereserve.com
Effective Date: May 23, 2026
Welcome to the website of Torque Reserve LLC, located at torquereserve.com (hereinafter "We," "Us," "Our," or "Company"). We thank You (any visitor to Our website, hereinafter "You" or "Your") for visiting Our site and considering Our products. Upon registration, checkout, or by clicking any button indicating Your agreement (such as: "By checking this box You are agreeing to this website's Terms of Service and Privacy Policy, as well as our use of cookies"), You hereby agree to the terms and conditions of these Terms of Service (hereinafter "Agreement"), which, along with the consideration of the mutual promises You and We make to each other, becomes a binding contract between You and Us. Please do not use this site if You disagree with any part of this Agreement.
PLEASE READ THE "DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER" SECTION BELOW CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH INDIVIDUAL ARBITRATION AND LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
ELIGIBILITY
You must be at least 18 years of age (or the age of majority in Your jurisdiction, whichever is greater) to purchase products from Us or to participate in any promotion, sweepstakes, or giveaway offered by Us. By using this site, You represent and warrant that You meet this requirement.
MOBILE TERMS OF SERVICE
The torquereserve.com mobile message service (the "Service") is operated by Torque Reserve LLC ("Torque Reserve," "we," or "us"). Your use of the Service constitutes Your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and Your continued use of the Service following the effective date of any such changes shall constitute Your acceptance of such changes.
By consenting to Torque Reserve's SMS/text messaging service, You agree to receive recurring SMS/text messages from and on behalf of Torque Reserve through Your wireless provider to the mobile number You provided, even if Your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology at any time of day. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts). Promotional messages may include specials, promotions, sweepstakes notifications, and other marketing offers (e.g., cart reminders, new product launches).
You understand that You do not have to sign up for this program in order to make any purchases, and Your consent is not a condition of any purchase with Torque Reserve. Your participation in this program is completely voluntary.
We do not charge for the Service, but You are responsible for all charges and fees associated with text messaging imposed by Your wireless provider. Message frequency varies. Message and data rates may apply. Check Your mobile plan and contact Your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from Your wireless provider.
You may opt out of the Service at any time. Text the single keyword command STOP to +1 (877) 461-8046 or click the unsubscribe link (where available) in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to Your mobile device, unless initiated by You. If You have subscribed to other Torque Reserve mobile message programs and wish to cancel, except where applicable law requires otherwise, You will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +1 (877) 461-8046 or email support@torquereserve.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify You of these changes. You acknowledge that any messages, including any STOP or HELP requests, You send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If You get a new mobile number, You will need to sign up for the program with Your new number.
To the extent permitted by applicable law, You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action You may or may not take in reliance on the information or Service.
PRIVACY POLICY
Our Privacy Policy is located HERE and is hereby incorporated into this Agreement by reference. Please review the Privacy Policy to understand Our practices.
PURCHASES
To make a purchase on Our website, click on the item's image, choose your size and other applicable options, and add the item to Your shopping cart. When You have completed Your shopping, click on the cart icon and proceed to checkout.
All orders are subject to Our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, pricing errors, product availability issues, or violation of these Terms.
Orders may be subject to verification to prevent fraudulent transactions. By placing an order, You authorize Us to charge Your payment method for the total amount of the order, including any applicable taxes and shipping fees.
SHIPPING
Shipping timelines, costs, and methods are described on Our website at checkout and on Our Shipping Policy page (if applicable). Most products are fulfilled through third-party print-on-demand and fulfillment partners. Production and shipping times vary by product and destination. We are not responsible for delays caused by carriers, customs, weather, or other circumstances beyond Our reasonable control.
Risk of loss and title for products pass to You upon Our delivery of the products to the carrier.
RETURNS AND EXCHANGES — ALL SALES FINAL
All sales are final. We do not accept returns, exchanges, or refunds, except as required by applicable law or in cases where products arrive damaged, defective, or materially different from what was ordered due to Our error.
If You believe Your order qualifies for a replacement or refund under the limited circumstances above, You must contact support@torquereserve.com within seven (7) days of delivery, with Your order number and clear photographs of the issue. We will review each claim on a case-by-case basis and, at Our sole discretion, may issue a replacement, store credit, or refund.
We do not accept returns or exchanges for reasons including but not limited to: change of mind, incorrect size selection, color preference, or any reason other than a verified defect or fulfillment error.
SWEEPSTAKES, GIVEAWAYS, AND PROMOTIONS
From time to time, We may offer sweepstakes, giveaways, contests, or other promotions in connection with the sale of Our products. Any such promotion is governed by its own separate Official Rules, which are made available at the time of the promotion and are incorporated into this Agreement by reference for participants in that promotion.
NO PURCHASE NECESSARY to enter or win any sweepstakes or giveaway. A purchase will not increase Your chances of winning. Void where prohibited by law. Eligibility, entry methods, alternate methods of entry (AMOE), odds of winning, prize details, and other material terms are set forth in the Official Rules for each promotion.
To the extent of any conflict between these Terms of Service and the Official Rules of a specific promotion, the Official Rules shall control with respect to that promotion.
TRADEMARKS
"Torque Reserve," the Torque Reserve logo, the stylized italic "TR" monogram, and all related names, logos, product and service names, designs, and slogans are trademarks of Torque Reserve LLC. You may not use such marks without Our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.
COPYRIGHT
All content included on Our website — including but not limited to text, graphics, logos, button icons, images, photographs, audio clips, video, and software — is the property of Torque Reserve LLC or its content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on Our website is Our exclusive property and is protected by U.S. and international copyright laws. Any use of such content, including the reproduction, modification, distribution, transmission, republication, or display of the content of Our website, is strictly prohibited without Our prior written consent.
DMCA Notice
If You believe that any content on Our website infringes Your copyright, please send a written notice to admin@torquereserve.com that includes: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and its location on Our site; (d) Your contact information; (e) a statement that You have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information in Your notice is accurate and that You are authorized to act on behalf of the copyright owner.
USER CONDUCT
You agree not to use the website to: (a) violate any applicable law or regulation; (b) infringe upon the rights of any third party; (c) transmit any harmful code, virus, or malicious software; (d) attempt to gain unauthorized access to Our systems; (e) interfere with the proper functioning of the website; (f) engage in any fraudulent activity; or (g) use any automated means (bots, scrapers, etc.) to access the website without Our express written permission.
WARRANTIES
THE MATERIAL DISPLAYED ON THIS WEBSITE IS PROVIDED WITHOUT ANY GUARANTEES, CONDITIONS, OR WARRANTIES AS TO ITS ACCURACY. UNLESS EXPRESSLY STATED TO THE CONTRARY, TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS, CONTENT PROVIDERS, AND ADVERTISERS HEREBY EXPRESSLY EXCLUDE ALL CONDITIONS, WARRANTIES, AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW, OR THE LAW OF EQUITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA OR OTHER INTANGIBLES, DAMAGE TO GOODWILL OR REPUTATION, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, ARISING OUT OF OR RELATED TO THE USE, INABILITY TO USE, PERFORMANCE, OR FAILURES OF THIS WEBSITE OR THE LINKED WEBSITES AND ANY MATERIALS POSTED THEREON, IRRESPECTIVE OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR ARISE IN CONTRACT, TORT, EQUITY, RESTITUTION, BY STATUTE, AT COMMON LAW OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS DOES NOT AFFECT OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, NOR FOR FRAUDULENT MISREPRESENTATION, MISREPRESENTATION AS TO A FUNDAMENTAL MATTER, OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT WE ARE OR WERE AWARE OR ADVISED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE, OUR AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY) SHALL IN NO CIRCUMSTANCES EXCEED THE COST OF OUR PRODUCTS YOU ORDERED. FURTHER, UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER. OUR PRODUCTS ARE SOLD AND DELIVERED TO YOU "AS IS" WITH NO WARRANTY WHATSOEVER. EXCEPT AS EXPRESSLY STATED OTHERWISE IN THIS SECTION, WE MAKE NO EXPRESS WARRANTIES OR REPRESENTATIONS AND WE DISCLAIM ALL IMPLIED WARRANTIES AND REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
FURTHERMORE, IF A THIRD PARTY ENTERS OUR WEBSITE THROUGH THE USE OF A MEMBER'S LOG-IN OR OTHERWISE, THEY WILL HAVE NO RIGHT OF STANDING IN ANY ACTION AGAINST US.
INDEMNIFICATION
You hereby warrant that You will not use the information or products provided by Us in violation of any international, local, state, or federal law. Further, You agree to indemnify, defend, and hold Us harmless, as well as to hold harmless Our parents, subsidiaries, affiliates, officers, directors, employees, agents, and suppliers, and their respective affiliates, officers, directors, employees, and agents, from any claim, action, demand, or damage, including reasonable attorneys' fees, made by any third party or governmental agency arising out of or related to Your use of any service or product offered by Us or Your violation of this Agreement, including without limitation, claims or suits for libel, violation of rights of privacy or publicity, interference with property rights, trespass, violations of international, local, federal or state law, patent infringement, or plagiarism. We may, at Our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by You. The assumption of such defense or control by Us, however, shall not excuse any of Your indemnity obligations.
FORCE MAJEURE
We shall not be liable for delays or nonperformance of this Agreement caused by strike, fire, accidents, pandemic, governmental action, supply chain disruption, or any other cause beyond Our reasonable control, including but not limited to lack of availability of materials, fuel, or utilities.
ASSIGNMENT
You may not assign Your rights or obligations under this Agreement. We may assign Our rights and obligations under this Agreement without restriction.
DISPUTE RESOLUTION; BINDING ARBITRATION; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Informal Resolution
In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, Your use of the website, or Our products (each, a "Dispute"), You and We agree first to attempt to resolve the Dispute informally by contacting support@torquereserve.com. You and We agree to engage in good-faith efforts to resolve the Dispute for at least sixty (60) days before initiating arbitration. Failure to engage in this informal resolution process is a breach of this Agreement.
Binding Arbitration
If the Dispute is not resolved through informal resolution, You and We agree that any and all Disputes shall be resolved exclusively through final and binding arbitration, rather than in court, except as set forth below. This Agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16).
The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at www.adr.org. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Nassau County, New York, unless You and We agree otherwise, or unless applicable consumer arbitration rules require otherwise. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Class Action Waiver
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of this Dispute Resolution section shall be null and void.
Mass Arbitration Protocol
If twenty-five (25) or more similar arbitration demands are filed against Us by or with the assistance of the same law firm or coordinated group within a ninety (90) day period, You and We agree that the arbitrations shall be administered in batches of no more than fifty (50) cases at a time, with bellwether proceedings to address common issues, in order to manage costs and efficiency. You and We will work in good faith with AAA to implement these procedures.
Carve-Outs
Notwithstanding the foregoing, You and We retain the right to: (a) bring an individual action in small claims court for Disputes within that court's jurisdiction; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights; and (c) bring suit in court to enforce an arbitration award.
30-Day Opt-Out
You have the right to opt out of this arbitration agreement. To opt out, You must send written notice to admin@torquereserve.com within thirty (30) days of first agreeing to these Terms, stating Your full name, address, and a clear statement that You wish to opt out of arbitration. Opting out will not affect any other provisions of this Agreement.
Governing Law and Venue (for Non-Arbitrable Matters)
This Agreement and Your use of Our website are governed by the laws of the State of New York, without regard to its conflict of laws principles. For any Dispute not subject to arbitration (including the carve-outs above), You and We agree that the state and federal courts located in Nassau County, New York shall have exclusive jurisdiction. You hereby waive any right to a trial by jury.
ENTIRE AGREEMENT
Except as modified or supplemented by a writing executed by both parties, the Terms and Conditions described herein, together with Our Privacy Policy and any Official Rules for promotions, are the entire agreement between the parties with respect to the products and services described herein and supersede all prior agreements and understandings.
SEVERABILITY
If any provision, or portion thereof, of this Agreement is held by a court or arbitrator of competent jurisdiction to be invalid under any applicable statute or rule of law, You and We agree that such invalidity shall not affect the validity of the remaining portions of this Agreement, and further agree to substitute for the invalid provision a valid provision which most closely approximates the intent and economic effect of the invalid provision.
HEADINGS
The headings of this Agreement are for convenience only and shall not be used to construe the meaning of this Agreement.
AGREEMENT UPDATES
This Agreement is effective as of May 23, 2026. We reserve the right to revise this Agreement from time to time. You will be notified of any material changes either by email or by a conspicuous posting on Our website. Your continued use of Our website or purchase of Our products following any such update constitutes Your acceptance of the revised Agreement.
CONTACT
Questions about these Terms of Service may be directed to:
Torque Reserve LLC
269 Pine Hollow Road, Suite 375 Oyster Bay, NY 11771
support@torquereserve.com